Refund & Return Policy

Last Updated: October 14, 2026

At Moonblush Coffee, we take pride in providing freshly roasted, quality coffee for you to enjoy. We want every customer to have a wonderful experience, from placing an order to enjoying their first cup.

Please review our refund and return policy before making a purchase.

Returns & Exchanges

Due to the perishable nature of coffee and for food safety and quality reasons, we generally do not accept returns or exchanges of coffee products.

However, if your order arrives damaged, defective, or incorrect, please contact us so we can help resolve the issue.

Nothing in this policy limits any rights or remedies provided by applicable law.

Damaged, Defective, or Incorrect Orders

If you receive a damaged or defective product, or if we send you the wrong item, please contact us at moonblushcoffee@gmail.com within 7 days of delivery, whenever possible.

Please include:

Your full name
Your order number
A description of the issue
Photos of the product and packaging, if available

Once we review your request, we may offer a replacement, exchange, or refund, as appropriate.

We will cover reasonable replacement shipping costs when an error is made by Moonblush Coffee.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible at moonblushcoffee@gmail.com.

We will do our best to accommodate cancellation requests before an order has been processed or shipped.

Once an order has shipped, cancellation may no longer be possible.

Preorders

Certain Moonblush Coffee products may be available for preorder.

Estimated availability and shipping information will be communicated at the time of purchase.

If a preorder has not yet shipped, please contact us to request a cancellation. We will honor cancellation and refund rights required by applicable law.

If we are unable to ship your order within the promised timeframe, we will notify you of the delay and offer the applicable options to consent to the delay or cancel for a refund.

Shipping & Delivery Issues

Moonblush Coffee is not responsible for delays caused by shipping carriers, incorrect shipping information provided by customers, or circumstances outside our reasonable control, except where applicable law requires otherwise.

If your package is lost, damaged, or does not arrive, please contact us. We will review the situation and work with you toward an appropriate resolution.

Refund Processing

Approved refunds will generally be issued to the original payment method.

We aim to process approved refunds promptly. Your financial institution or payment provider may require additional time for the credit to appear.

Refunds required by law will be processed within applicable legal deadlines.

Contact Us

If you have any questions or concerns regarding your purchase, please contact:

Moonblush Coffee

Email: moonblushcoffee@gmail.com

Phone: (786) 449-2112

Website: www.moonblushcoffee.com

We appreciate your support and look forward to sharing many more cups of coffee with you.

With love,
Moonblush Coffee :)